You have paused a monthly donation for an indefinite period of time and your donor would like to resume monthly giving?
Here’s how to resume monthly payments:
1. Go to stripe.com and log into your account.
2. Click on Payments in the top menu.
3. Click on Subscriptions in the left-hand menu. Here, you can see all monthly donations made through your platform.
4. Click on the email address of the donor who wants to resume their monthly donations. You can see all of their transaction information here.
5. Click on the Actions button on the right side of the screen and then click on Resume subscription.
6. A window opens asking you to confirm that you want to resume monthly giving for this donor. Click Resume to confirm.