Fundky Platforms
FAQ regarding your Fundky platform
Tickets
- Add an advantage amount on my ticket
- Validate a ticket
- Receive ticket confirmation
- Find my ticket
- Delete a ticket
- Edit ticket information
Teams
- Delete my participation in a campaign or team
- Delete a team
- Change a participant’s team
- Edit the goal of a team
- Edit my team’s goal
- Edit the number of participants in a team (teams)
Participant
- Technical specifications of the profile picture (avatar)
- Edit a participant profile picture
- Edit my donation goal
- Add an image in my description (participant)
- Add a video on my participant page
- Register as a participant
Manage my platform
- Browsers supported by Fundky
- Translate pages
- Activate third party campaigns
- Add a note from your organization to the donation confirmation email
- Modify settings for third party campaigns
- Add a slide to your platform’s homepage carousel
Users
Manage my profile
Donation
- Refund a donation made more than 60 days ago
- Edit my CSV report
- Edit the amount of an offline transaction
- Delete a transaction
- Add an offline donation
- Download a settlement report
Donation receipts
- Cancel a donation receipt
- Configure the donation receipts plugin
- Deactivate/Activate donation receipts for a campaign
- Donation receipts reception
- Download my donation receipts
- Edit the organization’s address on donation receipts
Campaigns
- Add a video on a campaign page
- Add an image in the description (campaign)
- Add an image on Imgur
- Add an image via WordPress
- Add an image with Google Images
- Approve a campaign